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What Is Your - eBay Selling Reputation - Really Worth
Date: Wednesday November 19, 2008
eBay Selling Reputation
It's surprisingly simple to get started posting your very first auction on eBay. Here's what you need to do.
Your eBay Selling Reputation is worth everything on eBay and other online auctions - without it, you're nothing. Your reputation is worth as much as every sale you will ever make.
If you've ever bought anything on eBay (and the chances are you have), then think about your own behaviour. Buying from a seller with a low feedback rating makes you feel very nervous and insecure, while buying from a PowerSeller with their reputation in the thousands doesn't require any thought or fear - it feels just like buying from a shop.
A Bad Reputation Will Definitely Lose You Sales.
In fact, a bad eBay Selling Reputation will lose you almost all of your sales. If someone leaves you negative feedback, you will feel the pain straight away, as that rating will go right at the top of your user page for everyone to see. Who's going to want to do business with you when they've just read that you "took a month to deliver the item", or that you had "bad communication and sent a damaged item"? The answer is no-one.
Your next few items will need to be very cheap things, just to push that negative down the page. You might have to spend days or even weeks selling cheap stuff to get enough positive feedback to make anyone deal with you again.
If you consistently have buyers leave you negative feedback - once you get below 90% positive ratings, you might as well be invisible.
A Very Good Reputation Will Get You Sales.
When a PowerSeller tells me something, I tend to believe them. They can be selling a pretty unlikely item, but if they guarantee it is what they say it is, then I trust them - they're not going to risk their eBay Selling Reputation, after all. This is the power of a reputation: people know you want to keep it, and they know you'll go to almost any lengths to do so.
This is true even to the point that I would sooner buy something for $20 from a seller I know I can trust than for $15 from someone with average feedback. It's worth the extra money to feel like the seller knows what they're doing, has all their systems in place and will get me the item quickly and efficiently.
You really will find selling on eBay so much easier, and there's only way to get a good eBay Selling Reputation, is to make sure you please your customers every time. But some customers can be, well, just a little difficult to please. Look for the article, Is The eBay customer always right?
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